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FRONTLINE SERVICES

Frontline Services which are reflected in this Citizen’s Charter are those processes between clients and government offices involving applications for any privilege, right, permit, reward, license, concession or for any modification, renewal or extension of said application and/or requests which are acted upon in the ordinary course of business of the government office concerned. Hereunder are the frontline services of the municipality of Jagna.

 

BUSINESS AND INVESTMENT SERVICES

1)    Issuance of Zoning Certification

2)    Issuance of Subdivision of Lot Approval

3)    Issuance of Zoning Clearance for Building Permit

4)    Issuance of Locational Clearance

5)    Applying or Renewing a Business Permit

6)    Issuance of Market Clearance

7)    Issuance of new Market Contract of Lease

8)    Renewal of Market Contract of Lease

9)    Approval for the Operation of a new stall or area in the Public Market

10)  Issuance of Building or Fencing Permit

11)  Issuance of Electrical Permit

12)  Issuance of Permit on all advertising & promotional activities

 

EXECUTIVE SERVICES

1)    Issuance of mayor’s Clearance for Firearms License, Cert of Good Moral Character, Recommendation

& Endorsement

2)    Issuance of permit to conduct motorcade or parade

3)    Consultation, seeking, of advice & other official transaction with the Mayor

4)    Solemnization of Marriage

5)    Administering Oaths

 

CIVIL REGISTRY SERVICES

1)    Issuance of Certification or True Copy of Civil Registry Documents

2)    Registration of Birth & Marriage Certificates

3)    Registration of Death Certificate

4)    Requesting Endorsement of Civil Registry Records to the Civil Registrar General

5)    Applying or Issuance of Marriage License

6)    Registration of Legal Instruments or Legitimation of Natural Child

7)    BREQS Request for Authenticated Document, Birth, Death, Marriage Cert. & CENOMAR

 

INFORMATION SERVICES

1)    Issuance of Planning Data

2)    Issuance of Certified True Copies of Sangguniang Bayan Documents

3)    Borrowing Books or Non-Book Reference

4)    Issuance of a Library Card

5)    Do Research or Browse Through Library Materials

 

ENVIRONMENT SERVICES

1)    Issuance of Mayor’s Clearance for Cutting of Trees

2)    Issuance of Permit to Transport Scrap Materials

3)    Issuance of ISWM Clearance

4)    Issuance of Stickers for Subscription of Collection Services

 

AGRICULTURE SERVICES

1)    Technical Assistance on Crops

2)    Animal Treatment

3)    Anti Rabies Vaccination (Walk-in Clients)

4)    Artificial Insemination

5)    Farmers Information Technology Services(FITS) Giving of IEC Materials

 

HEALTH SERVICES

1)    Using the Ambulance

2)    Dispensing Free Medicines

3)     Issuance of Health or Medical Certificate

4)    Availing of Immunization Services

5)    Availing of out-patient consultation

6)    Issuance of Sanitary Permit

7)   Availing of Maternal Care Services

8)    Availing of Family Planning Services

9)    Availing of Laboratory Services

10)  Availing of Anti-TB Drugs

 

SOCIAL WELFARE SERVICES

1)    Aid to Individual in Crisis Situation (AICS)

2)    Issuance of Office of the Senior Citizen Affair(OSCA) ID

3)    Pre-Marriage Counseling (PMC) or Issuance of PMC Cert

 

REAL PROPERTY RELATED SERVICES (Assessor’s Office)

1)     Issuance of Certifications, True Copy of Tax Declaration Property Holdings, Improvements,Others

2)    Issuance of a Sketch Plan (Verifying Property Location & Vicinity)

 

OTHER SERVICES

1)     Using Government Facilities

Waterworks:

1)    Application for Water Permit Installation

2)    Handling Customer Service (Complaints, Repairs, Request)

 

Budget Office:

1)    Review of Barangay Budget

 

HRMO:

1)    Issuance of Service Record

2)    Issuance of Certificate of Employment

 

Treasury:

1)    Issuance of Official Receipt for Payment of Real Property Taxes

2)    Issuance of Official Receipt for Payment of Fees, Charges & Others

3)    Payment of Claims-Cash

4)    Payment Claims-Issuance of Checks

 

Accounting:

1)  Processing of Claims

 

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Envez ga dali,
Nag ka bali.
— anonymous

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